Patient FAQs
A little clarity before your visit.
Answers to common questions about eye care, requests and visiting the clinic.
Is my online request a confirmed appointment?
No. The clinic will contact you to agree a time and confirm your visit. Online requests do not show live availability.
What should I bring to my eye examination?
Bring your current glasses, recent prescriptions or eye-care records, and a list of relevant medicines. Ask the clinic about any other preparation.
Can I request an appointment for my child?
Yes. Choose children’s eye care and provide the parent or guardian’s contact details. Avoid entering sensitive medical details in the booking note.
How much does an examination cost?
Contact the clinic for current fees and details of what your examination includes. Prices are not listed in this proposal.
What are your opening hours?
Contact the clinic for current opening hours. Your preferred date remains a request until the clinic confirms it.
Can I enquire about a frame before visiting?
Yes. Use the frame enquiry action to ask about similar styles and current availability. The gallery shows sample styles, not confirmed stock.
Do you offer workplace eye screening?
The corporate page outlines proposed programmes. Contact the clinic to confirm services, locations and a programme suited to your organisation.
What if I have sudden vision loss or severe pain?
Seek urgent medical evaluation at an appropriate emergency service. Do not wait for this appointment form or assume the clinic provides emergency treatment.
Sudden vision loss, significant eye trauma or severe eye pain? Seek urgent medical evaluation. Do not wait for an online request.